Privacy policy and cookies

Read more about Raksystems privacy policy and cookies.

Privacy policy

Privacy statement explains how we collect, process, assign and protect customer’s or job applicant’s personal data.

When processing your personal data, we follow the General Data Protection Regulation and other applicable data protection legislation.

Raksystems Privacy Statement
KotiApp Privacy Statement

Cookies

The website of Raksystems Insinööritoimisto Oy uses both session cookies and permanent cookies to improve and customise your experience. Cookies may also be used to show advertisements or to provide you with advertisements based on your interests when you visit other websites. Such ads are designed to offer you our services based on the services you have browsed. Please note that such cookies are used to collect anonymous data; they do not contain any personal data. The data can be linked to any personal data provided by you, however. We have the right to hand over the user monitoring data obtained through cookies to third parties to target marketing efforts or if required by law.

Cookies are small text files that your browser saves in your device when you visit a website. The user data contained in a cookie includes information about your browser, how you used the website, the visiting date and time, the website from which you entered the site and your IP address. Session cookies are not saved in your device. Instead, they are deleted when you close your browser. Persistent cookies are retained until you delete them yourself.

If you do not want any cookies to be saved in your device, you can change your browser settings to prevent cookies. However, preventing cookies may influence the functionalities of websites. For more instructions, see the user manual for your browser. 

Dispute resolution

Raksystems Insinööritoimisto follows Finnish legislation in its operations. If there is a dispute between Raksystems and a consumer customer regarding an agreement and the dispute cannot be resolved through mutual negotiations, the consumer customer has the right to bring the case to the Consumer Disputes Board (kuluttajariita.fi) for resolution.

Before submitting the case to the Consumer Disputes Board, the consumer customer must contact the Consumer Advisory Services (www.kuluttajaneuvonta.fi).

Contact us for more!

Our customer service is available at our nationwide customer service number on weekdays from 8:00 am to 4:00 pm.